Shipping policy
1. Shipping Process: We at House Of Dorii are committed to providing a seamless and efficient shipping experience for our valued customers across India. All orders are carefully processed and dispatched from our warehouse within 10-15 business days of receiving the order. Please note that orders placed on weekends or public holidays will be processed on the following business day.
2. Shipping Options: We offer multiple shipping options to cater to your needs:
- Standard Shipping: Estimated delivery within 12-18 business days.
- Express Shipping: On request only. Please reach us out on website chats or email for more info.
3. Shipping Charges: Shipping is complimentary for prepaid orders within India. However, for international and Cash on Delivery (COD) orders, shipping charges apply. A fee of INR 100-200 is levied for COD orders within India. For international orders, please contact us via email or WhatsApp for further details.
4. Order Tracking: Once your order is dispatched, you will receive a shipping confirmation email containing your tracking details. You can use this information to track the progress of your shipment and estimate the delivery date.
5. Delivery Timeframes: Please note that delivery times may vary depending on factors beyond our control, such as local holidays, adverse weather conditions, or unforeseen logistical challenges. While we strive to ensure timely deliveries, we appreciate your understanding in cases where delays occur.
6. Undeliverable Shipments: In case your shipment is undeliverable due to incorrect address information provided by you, repeated unsuccessful delivery attempts, or other factors, we will attempt to contact you for clarification. Additional shipping charges may apply if re-delivery is required.
7. Address Information: Please ensure that you provide accurate and complete shipping information, including your name, delivery address, and contact number, to avoid any delays or delivery issues.
8. Change of Shipping Address: If you need to change the shipping address after placing an order, please contact our customer support team as soon as possible. We will do our best to accommodate your request if the order has not yet been dispatched.
9. Shipping Restrictions: Reach us out for international orders.
10. Packaging: Your items will be carefully packaged to ensure they arrive in perfect condition. We are committed to minimizing our environmental impact, so we strive to use eco-friendly packaging materials whenever possible.
11. Contact Us: If you have any questions or concerns about our shipping policy, please feel free to reach out to our customer support team at houseofdorii@gmail.com or whats app - +91 9999194460.
Please review our Shipping Policy carefully before placing your order. By making a purchase, you agree to abide by the terms outlined in this policy.